For the best response time and most effective claim handling, use the appropriate coverage-specific link below.
If you prefer to submit a claim by phone, call the MCC-designated Gallagher Bassett hotline at (833) MCC-LOSS (833-622-5677).
Both options provide an immediate Loss Number for future reference throughout the claim process.
Workers’ Compensation Claims
Workers’ compensation claims apply to any injury or incident involving an employee. In the event of an employee injury, you may file a claim online, by phone, or via email.
For assistance with reporting a claim or support related to an injured employee, contact Karen Hissong, Claims Manager at Gallagher Bassett Services, at (517) 318-8108 or karen_hissong@gbtpa.com.
Property Claims
Property claims include, but are not limited to, physical damage to buildings and their contents caused by fire, water, vandalism, and other covered causes, as well as losses resulting from theft. Property claims also include damage to parish-, school-, agency-, and clergy-owned vehicles, including windshield damage.
Auto Liability Claims
Auto liability claims involve incidents in which the driver of an insured vehicle causes bodily injury or property damage to a third party. Report any accident involving an insured vehicle that results in injury to another person or damage to someone else’s property.
Clergy Auto Claims
Non-Clergy Auto Claims
General Liability Claims
General liability claims include, but are not limited to, any injury (physical or otherwise) or incident involving a third party—such as a parishioner, volunteer, visitor, or other non-employee—whether it occurs on your premises or elsewhere. General liability claims also include employment-related incidents.
Cyber Liability Claims
Cyber liability coverage may apply to incidents such as data breaches, ransomware attacks, and digital hijacking. If you suspect a cyber incident, review the Cyber Incident Quick Guide immediately and report the incident to Chubb (Insurer/TPA Name: ACE American Insurance Company) by calling (800) 817-2665, faxing (877) 201-8787, or emailing cyberclaimreport@chubb.com.
Student Accident Claims
Student Accident Report
Complete a Student Accident Report for any student injury or incident that involves circumstances beyond a routine accident.
Student Assurance Services
The Student Assurance Services Claim Form is used to access the student accident medical policy provided by your (Arch) Diocese.
Boiler and Machinery Claims
You are encouraged to file a property claim if you are unsure whether damage to boilers, HVAC systems, or other equipment should be reported as a boiler/machinery claim or a property loss.
However, if boilers, HVAC, or other operating equipment—including, but not limited to, computer systems, lighting systems, circuit boards, bell or carillon systems, or audio/visual equipment—is damaged by a power surge, power failure, vandalism, or another covered cause (excluding damage resulting from age, deterioration, or lack of maintenance), you may contact MCC directly at (800) 395-5565 to file your claim.
As always, if you have any questions or concerns, please do not hesitate to contact the Risk Management Department at (517) 372-9310 or (800) 395-5565. We also invite you to share your claims experience by completing our short Post Claim Survey.